Terms and Condition

Reservations

All reservations and enquires handled by our company, LOMBOK4HOLIDAYS, will be conducted as efficiently as possible. To assist us in the completion of your reservations and enquires we ask that you provide us with all the information required to help complete your booking, i.e. Flight details, number of persons, travel dates etc.

Confirmation

Confirmation will be made by email, SMS, Facebook or facsimile, Whats app.

Cancellations

30 days prior to arrival – full refund
14 days prior to arrival – 90% refund
7 days prior to arrival – 75% refund
5 days or less prior to arrival – no refund

Payments

We require payment of 50% at the time of booking and then payment in full upon arrival at our office in Senggigi, Lombok.
Payment with credit card will be add 3% to the total invoice of payment

Deposit

Payments can be made by Western Union – bank transfer.
Final payments can be made at our office in Senggigi using cash, credit card, Visa, Master Card, and Paypal.

Vouchers

Our office will issue exchange vouchers to be used for accommodation, meals and transport with agreed service providers.
Discount vouchers issued on our travel brochures will be honored upon presentation at our Senggigi office, subject to terms and conditions stated on the brochure.

Liability

We will strive to provide the best service possible. However Lombok4holidays Tours is acting as an agent for transport, hotel, airlines and all other tourist contractors. We cannot be held responsible for any loss, damage, change of schedules or any other irregularities that are beyond our control.
Lombok4holidays Tours reserves the right to change any itinerary if it is found to be in the best interest of all concerned.

Opening Hours:

Monday ~ Friday
8.00 a.m. to 6.00 p.m.

Saturday & Sunday:
8.00 a.m. to 3.00 p.m.

In-charge staffs are available daily after the office hours on Sunday and Public Holidays. We are closed on Sunday and Public Holiday.

INFORMATION AND BOOKING:

Send your inquiry via e-mail, fax or sms and you will get the response within 24 hours of office time.
For last minute booking please call us